Delaware Crisis Call Lines

If you are experiencing a medical emergency, have taken an overdose, or have harmed yourself in any way, DIAL 9-1-1 IMMEDIATELY.

Mental Health

ContactLifeline’s Crisis Helpline
Provides support for callers in mental health crisis (statewide)
New Castle County: 302-761-9100
Kent & Sussex Counties: 800-262-9800

Delaware’s Council on Gambling Problems’s Helpline
Provides free, professional assistance and referrals (statewide)
Statewide: 888-850-8888

Delaware’s Division of Prevention and Behavioral Health Services’s Mobile Response Stabilization Services Hotline
Provides emergency help for children and teens (ages 2 to 18) exhibiting emotional problem (statewide)
Statewide: 800-969-4357

Delaware’s Division of Substance Abuse and Mental Health’s Crisis Intervention Services
Assists people (ages 18 and older) with psychiatric or substance abuse crisis; aims to prevent unnecessary or inappropriate hospitalizations (statewide)
Northern Delaware: 800-652-2929
Southern Delaware: 800-345-6785

Domestic Violence

CHILD, Inc.’s Domestic Violence Hotline
Provides a 24/7 Bilingual service for people who are experiencing domestic violence (New Castle County)
Statewide: 302-762-6110

Delaware’s Department of Services for Children, Youth and Their Families’s Child Abuse and Neglect Report Line
Allows people to report suspected child abuse and neglect (statewide)
Statewide: 800-292-9582

Delaware’s Division of Services for Aging and Adults with Physical Disabilities’s Report Line
Responds to cases of suspected abuse, neglect, or exploitation of adults with physical or mental impairment (statewide)
Statewide: 800-223-9074

Dover Air Force Base’s Family Advocacy Program
Responds to child abuse, neglect, and domestic abuse in military families (statewide)
Statewide: 302-213-3508

People’s Place’s Abriendo Puertas Hotline
Offers an emergency shelter program for Latina women and children in domestic violence situations (Sussex County)
Sussex County: 302-745-9874

People’s Place’s Domestic Violence/Shelter Advocacy Freedom & Empowerment Hotline
Offers safety planning, support, domestic violence information and referrals (Kent & Sussex Counties)
Kent & Sussex Counties: 302-422-8058
Northern Kent County: 302-678-3886

Sexual Violence

ContactLifeline’s Rape Crisis Program
Assists survivors of a sexual assault with telephone counseling; provides information and referral (statewide)
New Castle County: 302-761-9100
Kent & Sussex Counties: 800-262-9800

Delaware State University’s Rape Crisis
Offers 24/7 victim advocacy and crisis support
Campus: 302-420-5751

University of Delaware’s Sexual Offense Support
Offers 24/7 victim service and crisis support to UD students and staff
Campus: 302-831-1001 (Press 1)

YWCA’s Sexual Assault Resource Center
Provides free, confidential rape crisis victim service to sexual assault survivors aged 12 and older (New Castle County)
New Castle County: 800-773-8570


Delaware State Police Crime’s Victims Center
Addresses the needs of crime victims and survivors of sudden deaths (statewide)
Statewide: 800-842-8461

Delaware 2-1-1
Helps connect people to legal services (statewide)
Statewide: 1-800-560-3372 or 2-1-1


AIDS Delaware’s Gay and Lesbian Hotline
Provides information on coming-out issues, local resources, and events sponsored by AIDS Delaware (statewide)
Statewide: 800-292-0429


AIDS Delaware’s AIDS Hotline
Provides AIDS education, HIV counseling, testing, and support for individuals living with HIV/AIDS (statewide)
Statewide: 800-422-0429

Housing & Homelessness

**Emergency Housing & Homelessness

CHILD, Inc.’s Runaway & Homeless Youths Hotline
Acts as a link between runaways, their families and CHILD Inc.’s counseling services (statewide)
Statewide: 302-762-6373

Delaware 2-1-1
Helps coordinate emergency shelter (statewide)
Statewide: 1-800-560-3372 or 2-1-1

Housing Alliance Delaware’s Centralized Intake
Coordinates access to emergency shelter for individuals and households experiencing homelessness (statewide)
Statewide: 1-833-346-3233

The Salvation Army Delaware’s Emergency Housing Residence
Provides emergency shelter services (Wilmington & New Castle County)
Statewide: 302-472-0750

**Gas & Electric Emergencies

Delmarva’s Helpline
Responds to emergencies, including downed power lines and natural gas leaks (statewide)
Statewide- Gas: 302-454-0317
Statewide- Electric: 800-898-8042

Financial Assistance

Delaware 2-1-1
Helps connect people to financial services (statewide)
Statewide: 1-800-560-3372 or 2-1-1

Food Assistance

Delaware 2-1-1
Helps connect people to food services (statewide)
Statewide: 1-800-560-3372 or 2-1-1